PRIVACY POLICY

Effective September 3, 2026

This Privacy Policy explains how ORIA collects, uses, and shares information when you visit our website, place an order, join our email list, or contact us.

INFORMATION WE COLLECT

We may collect information you provide directly, including your name, email address, telephone number, billing and shipping addresses, order information, and messages sent through our contact forms.

Payment information is processed securely by our payment providers. ORIA does not ordinarily receive or store your complete payment-card number.

Our website may also collect information automatically, including your device type, browser information, IP address, pages visited, referral source, and interactions with the website. Cookies and similar technologies may be used to support checkout, remember preferences, prevent fraud, and understand website activity.

HOW WE USE INFORMATION

We may use collected information to:

• Process, fulfill, and deliver orders
• Provide order confirmations and shipping updates
• Respond to questions and customer-service requests
• Process returns and refunds
• Maintain the security and operation of the website
• Detect or prevent fraud and misuse
• Understand website performance and customer interests
• Send marketing emails when you have chosen to receive them
• Comply with legal and financial obligations

HOW INFORMATION MAY BE SHARED

Information may be shared with service providers when necessary to operate the business. These providers may include Squarespace, payment processors, shipping carriers, email providers, analytics providers, and other companies that assist with website operation and order fulfillment.

ORIA does not sell customers’ personal information.

COOKIES

This website uses cookies and similar technologies. You can manage available cookie choices through the cookie banner and your browser settings. Disabling certain cookies may affect checkout or other website functions.

EMAIL MARKETING

You will receive promotional emails only if you choose to subscribe. You may unsubscribe at any time through the link included in a marketing email. Transactional messages concerning an order may still be sent when necessary.

DATA RETENTION

Information may be retained for as long as reasonably necessary to complete orders, provide customer support, maintain business and tax records, resolve disputes, prevent fraud, and meet legal obligations.

YOUR CHOICES

Depending on your location, you may have rights concerning your personal information. You may contact ORIA to request access, correction, or deletion of information, subject to applicable legal and recordkeeping requirements.

CHILDREN’S PRIVACY

This website is not directed toward children under 13, and ORIA does not knowingly collect personal information from children under 13.

UPDATES

This policy may be updated as our website, services, or legal obligations change. The effective date at the top of this page will reflect the latest revision.

CONTACT

For privacy-related questions or requests, please use the Contact page on this website.